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Professionally written documentation can add considerable value to your
business application or product, and provides an effective platform for future
enhancements and translations into other languages.
Added Value
Our services adds value to your documents, forms, manuals and presentations for
the following reasons.
- We use the internationally established and recognised Information Mapping ® documentation methodology to analyse, organise, structure and present content.
- The language we use is clear, concise and easy to understand, and the level of communication matches the needs, knowledge and skills of the intended users.
- We break up the content into manageable chunks, and give it a structure that allows the reader to
quickly find
the information that they need.
- We develop appropriate and relevant examples to support and complement the
information provided.
- The layout is attractive and consistent; the content is accurate and complete.
Quality Assurance
Quality assurance is one of the value added results of documenting a computer system or product.
- We test the system or product from a user perspective.
- We make recommendations about its usability; specifically navigation, screen layouts, field groupings and
naming conventions.
Resource Used
The documentation service that South Easter Communications provides can be an effective alternative to in-house resourcing.
- We have extensive experience in the business and ICT environments, and are well versed in project
work.
- We work effectively with large volumes of information.
- We are objective and ask relevant questions to ensure that we obtain the required
information.
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